UNIMED srl’s after-sales service department is staffed by highly-qualified service technicians with three decades’ experience in the field of electro-medical equipment and devices.

Our after-sales service includes:

• maintenance of electro-medical equipment and devices under warranty and after sale
• first- and second-level corrective maintenance, either onsite or in our laboratories
• annual periodic maintenance as required by current legislation
• verification of compliance with current electrical safety standards (IEC-601-1/EN 62353
• stipulation of standard or personalized maintenance agreements
• management of spare parts warehouse

Effective training and a full knowledge of biomedical technologies is of fundamental importance for the correct operation of the equipment by the operators.

Our staff includes specialist instructors tasked with organizing training and instruction courses in the operation of the equipment, thus providing our clients with the support necessary to ensure that the biomedical technologies are utilized correctly.

UNIMED also provides personalized programming and training of the client’s health care operators and technicians.

For all appliances in our range, UNIMED provides pre-sale and after-sale advisory services in order to assist the client in selecting the most suitable appliance and thereafter to ensure that the appliance is used as effectively as possible.